Terms of Service
These terms and conditions govern your use of AbFix services and website. Please read them carefully before using our services.
Last updated: June 2025
Agreement to Terms
By accessing and using ABFix services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use our services.
Electrical Services
Service Delivery: We provide electrical installation, maintenance, and repair services in accordance with UK regulations and industry standards.
Qualifications: All work is performed by qualified, certified electricians who are NICEIC approved and hold relevant industry certifications.
Compliance: All services are delivered in compliance with the 18th Edition BS 7671 wiring regulations and applicable building regulations.
Warranties: We provide warranties on our workmanship and installations as specified in individual service agreements.
Payment and Booking Terms
Quotes: All quotes are valid for 30 days unless otherwise specified. Prices may be subject to change based on site conditions or material costs.
Payment Terms: Payment is due upon completion of work unless alternative arrangements have been agreed in writing.
Cancellation: Service appointments can be cancelled up to 24 hours in advance without charge. Late cancellations may incur a fee.
Additional Work: Any additional work beyond the agreed scope will be quoted separately and requires customer approval.
Service Delivery: We provide electrical installation, maintenance, and repair services in accordance with UK regulations and industry standards.
Qualifications: All work is performed by qualified, certified electricians who are NICEIC approved and hold relevant industry certifications.
Compliance: All services are delivered in compliance with the 18th Edition BS 7671 wiring regulations and applicable building regulations.
Warranties: We provide warranties on our workmanship and installations as specified in individual service agreements.
Liability and Insurance
Public Liability: AbFix maintains comprehensive public liability insurance covering our work and personnel on customer premises.
Professional Indemnity: We carry professional indemnity insurance to protect against errors and omissions in our professional services.
Limitation of Liability: Our liability is limited to the cost of remedial work or the value of services provided, whichever is lower.
Customer Responsibilities: Customers must ensure safe access to work areas and disclose any known hazards or special circumstances.
Website Terms
Acceptable Use: You may use our website for lawful purposes only and in accordance with these terms.
Intellectual Property: All content, trademarks, and materials on this website are owned by AbFix and protected by copyright law.
User Content: Any information you submit through our website must be accurate and not infringe on third-party rights.
Service Availability: While we strive for 100% uptime, we cannot guarantee continuous availability of our website.
Data Protection
Compliance: We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Usage: Your personal data is collected and processed solely for the purpose of providing our services and maintaining communication.
Privacy Policy: For more detailed information on how we handle your data, please refer to our full privacy policy.
Your Rights: You have the right to access, rectify, or erase your personal data held by us.
Force Majeure
Definition: Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.
Examples: Such causes include, but are not limited to: acts of God, war, terrorism, strikes, lock-outs, industrial action, fire, flood, pandemics, or government restrictions.
Notification: The party affected by a Force Majeure event must notify the other party as soon as reasonably practicable.
Suspension of Obligations: The affected party’s obligations will be suspended for the duration of the Force Majeure event.
Our 24/7 emergency service is available for urgent electrical issues that pose immediate safety risks. Emergency call-out charges apply.
Questions About These Terms?
If you have any questions about these terms of service, please don’t hesitate to contact us.
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